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Customer Success Manager

Toronto

Your role

Are you passionate about online advertising, sales and customer satisfaction? You are Passionate about advertising and media executions? If yes, we want to know you! district m is looking for a Customer Success Manager to support the activities of its sales team in Toronto.

The Customer Success Manager is the existing client's first point of contact. (S)He is responsible for the day-to-day management of clients' programmatic initiatives and ensure the development of a strong business relationship between them and our teams of specialists.

Your mission

  • Manage a portfolio of existing clients during campaign delivery & after;
  • Have a good understanding of clients' needs and guide them through the best programmatic strategies;
  • Forecast, generate and maximize revenue opportunities with district m existing clients;
  • Identify new leads & new opportunities with existing clients;
  • Meeting with clients to present strategies and new products or opportunities on a regular basis.

Requirements

  • Minimum of 3 year of digital media experience;
  • General knowledge of programmatic advertising landscape and technologies involved;
  • Be a great spoken and written communicator;
  • Proactive and resourceful;
  • Ability to work as a team;
  • Have excellent skills in managing priorities in a fast-changing environment.

About

district m is a digital technology company that provides unique solutions for publishers and advertisers. For the supply side, we have developed proprietary products designed to increase revenue streams from digital ad inventory. On the demand side, we specialize in unique campaign management. Our exclusive and proprietary technology segments data and user profiles, which allows our clients the ability to reach diverse and specific audiences at the right time.

Becoming a districter means you will join a team full of inspiring people who are always working to go above and beyond expectations. At district m, we pride ourselves on having a friendly and open environment where employees are encouraged to share new ideas and where all opinions are valued.

If you've been looking to work for a company where you won't just be an employee amongst many, and where you would collaborate with other ambitious and success-oriented professionals, then we would like to meet you!

You're the one?

You really like what you see but you feel under-qualified?

Please consider applying anyway. We know that passion and determination can make up for a lot of things.

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